- After you apply for an exchange, the product you want to exchange will be returned to the customer support center and go through a check-up.
  And then, the product you want will be delivered to you. – Exchange of defective products can be carried out immediately.
  However, please understand the procedure of receiving the products and going through a check-up first, as some exchanges occur not because of the products’ defects but because of poor handling.

- Standard delivery products (packet delivery): If the total price of a standard delivery products is under KRW 30,000, delivery fee of KRW 2,000 is charged.
   If the price is over KRW 30,000, the delivery fee is paid by the company.